Refund policy

Effective Date: August 25, 2026

Welcome to Royal Digital Prints LLC. We value our customers and strive to provide high-quality digital products. Please read this Return & Refund Policy carefully before making a purchase.

Business Information

ROYAL DIGITAL PRINTS LLC
176 N Redwood Rd Apt 68
Salt Lake City, UT 84116
United States

Phone: (573) 509-5356
Email: contact@royaldigitalprints.com

Digital Products

All products sold through Royal Digital Prints are digital products, including downloadable eBooks, workbooks, guides, checklists, trackers, and other digital resources.

No physical products are shipped unless specifically stated otherwise on the applicable product page.

After your payment has been successfully processed, your purchased digital product will be made available to you through the delivery or download method provided by our website.

No Returns

Due to the nature of digital products, all sales are final.

Once a digital product has been delivered, accessed, or downloaded, it cannot be returned or exchanged.

Because digital products cannot be physically returned after delivery, we generally do not accept returns or offer refunds for changes of mind.

Refund Eligibility

We may issue a refund under the following circumstances:

  • You were charged more than once for the same order.
  • You accidentally purchased the same digital product multiple times.
  • You were unable to access or download your purchased digital product due to a technical issue with our website, and our support team was unable to resolve the issue.
  • The incorrect digital product was delivered to you.
  • A technical or delivery error on our part prevented you from receiving the product you purchased.

Refund requests are reviewed on a case-by-case basis.

Non-Refundable Situations

Refunds will not generally be granted for:

  • Change of mind after purchase.
  • Purchasing the wrong digital product.
  • Not liking the content, design, format, or writing style of a product.
  • Failure to read the product description before purchase.
  • Purchasing a product that does not meet your personal preferences.
  • Incompatibility with your personal device when the supported file format was clearly identified before purchase.
  • Failure to use or complete the purchased digital product.
  • Claims made after successfully accessing or downloading the digital product.
  • Accidental purchases caused by the customer.
  • Failure to review the product information, description, or specifications before completing the purchase.

Requesting a Refund

If you believe you qualify for a refund, please contact us within 7 days of your purchase.

Please include the following information:

  • Your full name
  • Order number
  • Email address used during purchase
  • Name of the digital product purchased
  • Description of the issue
  • Any screenshots or other supporting information, if applicable

You can submit your refund request by contacting:

Email: contact@royaldigitalprints.com
Phone: (573) 509-5356

Our support team will review your request and respond as soon as reasonably possible.

Approved Refunds

If your refund request is approved, the refund will generally be issued to the original payment method used for the purchase.

Depending on your payment provider, bank, or financial institution, it may take approximately 5–10 business days for the refunded amount to appear in your account.

Actual processing times may vary depending on the payment provider.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us within 7 days of the purchase.

After verifying the duplicate transaction, we may issue a refund for the duplicate purchase.

Technical Issues

If you experience a problem accessing or downloading your purchased digital product, please contact us before requesting a refund.

We will make reasonable efforts to resolve technical problems, including providing an alternative download method or otherwise helping you access the product.

If the issue cannot reasonably be resolved and the problem resulted from our website or delivery system, we may issue a refund.

Chargebacks and Payment Disputes

If you experience an issue with your purchase, we encourage you to contact Royal Digital Prints LLC before initiating a payment dispute or chargeback.

We will make reasonable efforts to resolve legitimate purchase, delivery, or access issues.

Submitting a fraudulent or unauthorized chargeback after successfully receiving or downloading a digital product may result in additional action where permitted by applicable law.

Nothing in this section limits any rights you may have under applicable law or the rules of your payment provider.

Policy Changes

Royal Digital Prints LLC reserves the right to modify or update this Return & Refund Policy from time to time.

Any changes will be posted on this website with an updated effective date. Your continued use of our Services after changes are posted constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

Contact Us

If you have questions about this Return & Refund Policy or need assistance with a purchase, please contact us:

ROYAL DIGITAL PRINTS LLC
176 N Redwood Rd Apt 68
Salt Lake City, UT 84116
United States

Phone: (573) 509-5356
Email: contact@royaldigitalprints.com